Setu| सेतु
Founder holding a photograph of Nanaji with family

My Nanaji died of a heart attack.

He had an assistant at home. The assistant called one person.

He had five children — three daughters, two sons — all living in the same city. None of the others knew for two hours.

If everyone had gotten that call, they might have rushed. He might have been saved.

That is why I built Setu.

— Suvijay, Founder

Setu means bridge. A bridge between patients and the people who love them.

Automated Chronic Care Telephony • Hindi Voice Protocol

Your patients called. Setu verified.

A natural Hindi voice agent that calls your chronic-care patients daily, confirms verified medication intake, detects clinical distress, and transmits structured outcome telemetry directly to your desk — on any basic feature phone.

Try a Live Call
Built on Bolna AISarvam Hindi VoiceIndia Telecom RoutingNo smartphone or app required
Elderly grandmother on a warm phone check-in call at home

Clinical Verification

94.2% Medication Verified

Hindi Voice
Daily Check-in • 8:45 AMCall ID #8491
Amlodipine 5mgVERIFIED TAKEN
Outpatient Telemetry Gap

The follow-up gap costs lives

Indian outpatient cardiology and endocrinology practices prescribe correct treatment regimens, yet patient adherence collapses the moment patients step outside clinic doors.

Setu costs a fraction of nursing call desks. And it never misses a day.
National Geriatric Burden
149M

Elderly Indians with Chronic Conditions

Requiring ongoing daily oversight, verified dosing, and early decompensation detection at home.

Documented Medication Failure
51%

Average Chronic Adherence in India

Documented across hypertension and diabetes cohorts. (WHO-SAGE2 India & Frontiers in Pharmacology 2023).

Human Overhead Barrier
₹5,000+

Monthly Cost per Patient for Care Calling

Standard tier for manual coordinator programs, limiting care only to elite households.

Clinic Operational Architecture

Designed for busy doctors, not IT teams

Zero complex EMR API integration required. Implement conversational adherence telemetry across your chronic caseload in under thirty minutes.

01

Upload your patient list

Drop a standard clinic spreadsheet with patient names, preferred call times, phone numbers, and prescribed medications.

CSV, Excel, or ABDM FHIR
02

Pick a care protocol

Select predefined medical scripts: Post-Stent Discharge, Essential Hypertension, Type-2 Glycemic, or define custom questions.

Cardio / Diabetic / Post-Op
03

Setu calls every patient daily

Warm, natural Hindi telephony. Speaks at an elder's pace, confirms each specific dose, actively listens, and flags distress signs.

Natural Hindi voice telephony
04

You see outcomes, not transcripts

Physicians receive clean metrics: confirmed adherence percentages, missed calls, early distress escalations, and mood trends.

Real-time clinical dashboard
Interactive Telemetry Sandbox

Hear what your patients will hear

Click below to initiate a live in-browser Hindi simulation with Setu. Say you forgot your morning blood pressure pill or mention feeling dizzy.

Test Scenario: Pretend you're a 72-year-old patient who forgot their morning medicine

Allow microphone access to speak with Setu

— or —

Get a call on +91 99100 36896

Setu Voice Stream (Hindi / English Telemetry)Ready to dial

“नमस्ते शर्मा जी, मैं सेतु बोल रही हूँ। क्या आपने आज सुबह अपनी नाश्ते के बाद वाली Amlodipine 5mg ले ली है?”

Logged in clinic telemetry: Amlodipine 5mg verified takenAvg call duration: 1m 42s
Protocol Guardrails

Clinical intelligence that protects elders

Beyond a simple reminder phone call. Setu actively monitors decompensation patterns, safeguards family relationships, and shields elders from financial exploitation.

Medication Verified

Confirms specific prescribed pills, exact dosages, and breakfast alignment. Rejects generic affirmative murmurs until the elder specifies the tablet by name or color.

ABDM Protocol Standard

Distress Escalation

Immediate multi-channel SMS and phone priority alerts sent directly to treating doctors and family members upon verbal cues of chest pressure, breathlessness, or falls.

Instant <10s SMS Dispatch

Nearby Care Search

If a patient asks for emergency transport or immediate pharmacy refilling, Setu dynamically locates verified nearby centers and guides them via clear verbal prompts.

Pin-code Aware Engine

Call Memory

Remembers previous disclosures: "Are your knees still hurting since yesterday's walk?" Elders engage naturally when spoken to with empathetic human continuity.

Longitudinal Memory Ledger

Family Bridge

Children working across Indian metros or overseas can schedule heartfelt audio notes. Setu delivers them warmly at the conclusion of each daily clinical check-in.

Multi-generational Bond

Elder Scam Shield

Asks gently once per call if anyone contacted them asking for electricity bill payments or bank OTPs. Flags suspicious interactions immediately to the primary caregiver.

Financial Threat Guard
Two-way voice care

Inbound + outbound on one platform

Patients call in

Patients call +91-8064-262082, describe symptoms in Hindi, and get an appointment logged instantly in your org dashboard.

You call them back

Discharged patients receive automated Hindi follow-up calls. Missed doses and distress get flagged to your team immediately.

Handling inbound appointments + post-discharge follow-up for pilot clinics in Delhi NCR · Oct 2026

Clinic Operational Economics

The math for your clinic

An honest breakdown of infrastructure costs versus traditional nursing tele-desks — plus missed-call revenue recovery.

Voice Infrastructure
~$0.034 / min

Bolna India direct telecom telephony routing

Per Patient Daily
₹6 / day

Roughly 2-minute daily check-in call

Per Patient Monthly
₹180 / month

Voice connectivity base tier per chronic patient

Versus nursing staff overhead: ₹200–500 per call

Manual coordinator desks suffer from high attrition, dialect mismatch, and inconsistent transcription. Setu delivers 100% adherence data fidelity with zero clinical staff fatigue.

Cost Transparency Notice

Voice cost estimate only. Excludes SMS dispatch, LLM tokens, and hospital server hosting.

Clinic revenue

Missed Call Revenue Calculator

Estimate revenue lost when peak-hour calls go unanswered — and what inbound AI capture can recover

50500
10%50%
₹300₹2,000

Missed calls per month: 45

Revenue lost per month: ₹36,000

Recover ₹36,000/month with Setu

Setu costs ₹2,499/month · 14.4x return on investment

Illustrative model for inbound appointment capture. Assumes recovered calls convert at your average appointment value; not a guarantee of revenue.

Senior father enjoying morning tea with a Setu check-in
Babuji's Morning Check: Completed8:15 AM IST
Global Family Care Ledger

Peace of mind across time zones

Whether you are working in Bengaluru, London, or San Jose, ensure Babuji and Mataji never miss their routine medications or feel isolated when health challenges emerge.

Set up in 2 minutes

Input their prescribed medicines, schedule, and preferred morning/evening call timings.

Daily peace of mind

Receive instant notifications confirming medicine verification and mood on the family dashboard.

Limited Clinic Cohort · Q3 2026

Run a pilot with your clinic

We are partnering with 2–3 forward-thinking cardiology or endocrinology clinics to run a 30-day chronic-care cohort. No software integration required. We onboard your patient list in one day.

pilot@setucare.in
Setu सेतु

Bridging clinical rigor with restorative eldercare. The protocol-first conversational telemetry platform built for Indian outpatient clinics, hospital networks, and global NRI families.

Clinical Standard ABDM Ready
Build & Infrastructure
Built for Bolna × YC Symphony Buildathon 2026
Powered by Bolna AI · Sarvam · Groq · Supabase

Clinical telemetry assistant. Not a substitute for emergency dispatch.

© 2026 Setu Care Technologies. All clinical decisions remain under treating medical practitioners.